Quality & Service

Quality that convinces. Service that inspires.

We have been researching and developing in the field of vacuum technology for 25 years and can demonstrate more internationally grounded practical experience than anyone else. This longstanding know-how pays off for our customers.

We develop individual processes together with our customers that are perfectly tailored to their products, operations, and needs.

Our application technicians – qualified master bakers and food technologists – ensure that customers acquire not just a system, but a complete, mature concept for improving production methodology, quality, and economic efficiency. Within the framework of our TopCoach contract, we also offer ongoing support over the years for developing new products and optimising existing processes.

This level of competence and performance is unique in our industry!

Service Hotline

24/7 Emergency Hotline

Our competent customer service team looks after the systems reliably and cost-effectively, always and everywhere. Cetravac offers service and support worldwide, around the clock, by telephone, online, or through on-site staff. And, this too is unique: 10 years of manufacturer's warranty, no ifs or buts, with TopCare Service.

0041 71 520 7550

Consulting, coaching, and staff training with Cetravac TopCoach. With TopCoach, we help you not only during system commissioning, but also with all baking-related matters.

TopCoach in Detail – Included:

  • Expert consultation from our master bakers and food technologists

  • Recipe development and optimisation according to your specifications

  • Staff training on-site

  • Immediate telephone consultation

  • Process optimisation

For you, our TopCoach Service means 100% security and service

Completely worry-free with a Cetravac TopCare insurance and maintenance contract

With TopCare, Cetravac offers a 10-year full-service guarantee, meaning ten years of full warranty combined with service and maintenance.

TopCare in Detail – Included:

  • All maintenance costs incurred

  • Any repairs required

  • All associated travel costs

  • All necessary spare parts

For you, our TopCare Service means 100% security and service

Service Hotline

Cetravac Trial – Theory is good, practice is better.

Cetravac customers don't buy a pig in a poke – instead, we offer you the opportunity to thoroughly test our mobile trial systems at your own facility and to be convinced of the advantages of our systems under your individual conditions.

0041 71 520 75 55

24/7 Emergency Hotline